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Communication, Organization, and Resourcefulness: Key Competencies for Executive Assistants


I am indeed overwhelmed by the warmth and love I received for my first article. It has indeed given me the much-needed confidence to explore the first of the important pillars. If you haven’t had a chance to check it out yet, please check out part one of this article series titled "What are the fundamental skillsets to be an Executive Assistant?"



In this second part of a five-part series, I would like to delve into the area of Core Competencies. As an experienced executive assistant, I understand that developing core competencies is critical for success in this profession. There are four key areas of core competency that I believe are essential for executive assistants to be a cut above the rest.




Why Effective Communication is Essential for an Executive Assistant


As an executive assistant, your communication skills are critical to your success. You'll be responsible for communicating with clients, colleagues, and vendors on behalf of your executive, so it's essential that you are able to communicate clearly, effectively, and professionally. Effective communication involves not only the words you use, but also your tone, body language, and listening skills. By developing strong communication skills, you'll be able to build trust and credibility with those you interact with, and help your executive achieve their goals.


The Importance of Being Well-Organized and Detail-Oriented


Being well-organized and detail-oriented is another key competency for executive assistants. You'll be responsible for managing your executive's schedule, travel arrangements, and other important tasks, often with tight deadlines. This requires the ability to prioritize tasks effectively, stay on top of multiple projects simultaneously, and maintain accurate and up-to-date records. By being well-organized and detail-oriented, you'll be able to help your executive stay on top of their workload, reduce stress, and achieve their objectives.


How to Anticipate Your Executive's Needs and Exceed Expectations


As an executive assistant, it's essential that you are proactive and resourceful in anticipating your executive's needs and exceeding their expectations. This involves being able to anticipate problems before they arise, coming up with creative solutions to challenges, and being responsive to your executive's needs. By being proactive and resourceful, you'll be able to demonstrate your value as a strategic partner to your executive and help them achieve their goals more efficiently and effectively.


Why Accuracy and Precision Matter for an Executive Assistant


Attention to detail is another critical competency for executive assistants. As an executive assistant, you'll be responsible for a wide range of tasks and projects, some of which may be highly detailed and complex. This requires a high degree of accuracy and precision, as even small mistakes can have significant consequences. By developing a strong attention to detail, you'll be able to ensure that your work is always accurate and of the highest quality, helping your executives achieve their goals more effectively.


Lastly, this is a bonus one, as it involves a bit of domain knowledge. If you aspire to become an expert executive assistant in a particular domain, then you need to be fluent in the language of the domain specialized by your executive. Being an EA for a CFO and a COO is not the same, hence, you need to chart out the learning path to be that specialized assistant.


Developing core competencies is essential for all aspiring executive assistants. With dedication and hard work, you can become an exceptional executive assistant and a valuable asset to any organization.


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